To successfully implement the changes the banks need to survive in today’s environment, a change in the profile of bank employees is also needed. Besides the technological innovations, there are also a series of regulatory innovations introduced in response to the 2008 downturn. “Control and compliance functions are becoming more and more important”, comments Stefano Salvadeo, Partner of Bernoni Grant Thornton, in this article appeared on the local newspaper Nordest Economia, “and said functions will imply the introduction of skilled employees”. The organisational challenge, he further underlines, is the most difficult one, as it will also imply heavy staff layoffs.
